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Bespoke Software Development
March 18, 2025
6 min read
Introduction
Hiring a contractor for a project is a big decision. Whether it’s a home renovation, an office upgrade, or a large-scale software development, the right contractor can make all the difference. But how do you know if the contractor is right for you before starting a project? By asking the right questions up front, you can save time, money, and unnecessary stress. At InStandart, we emphasize the importance of due diligence when choosing professionals for any project.
1. Can You Provide References and Past Work Examples?
A reputable contractor should have no problem providing references from past clients. Talking to previous clients gives you an idea of their quality of work, professionalism, and ability to meet deadlines. Also ask for photos or visit completed projects if possible. At InStandart, we display our portfolio to demonstrate successful completion of software development, UX/UI design, and CAD projects.
2. Are You Licensed and Insured?
This is non-negotiable. A licensed contractor meets industry standards and local regulations. Insurance is equally important – it protects you from liability in the event of accidents or property damage. Ask for proof of both and check that they are valid. When working with InStandart, our clients can rest easy knowing that we comply with industry regulations and safety measures.
3. What’s the Estimated Timeline for This Project?
Delays happen, but a professional contractor should provide realistic timelines. Get a clear idea of when the work will begin, how long it will take, and what factors may cause delays. This will help you set expectations for completion. At InStandart, we pride ourselves on delivering projects on time and keeping clients informed every step of the way with clear communication.
4. What is Included in the Contract?
Before signing anything, review the contract in detail. It should cover all aspects of the project, including materials, labor, deadlines, payment terms, and warranties. At InStandart, we maintain transparency in all our contracts, ensuring that our clients know exactly what they are paying for, with no hidden fees or surprises.
5. How Do You Handle Unexpected Challenges?
Unexpected problems can arise at any stage of a project. Whether it’s an unforeseen technical issue during software development or supply chain delays during construction, it’s important to understand how the contractor will address these issues. InStandart follows a structured risk mitigation plan, ensuring that we address issues early to prevent costly delays or errors.
6. Who Will Be Working on the Project?
Some contractors hire subcontractors, and you should know who will actually be working on your project. Ask about their experience, qualifications, and background checks. InStandart prides itself on its skilled team and provides detailed information about our experts. We also offer team augmentation services, ensuring that clients have the right talent for their specific project needs.
7. What’s Your Payment Schedule?
Avoid contractors who require a large upfront payment. Standard practice often includes a deposit, staged payments, and a final payment upon completion of the project. Discussing payment terms up front prevents confusion later. At InStandart, we offer transparent payment plans that align with project milestones, ensuring accountability and trust.
8. How Do You Ensure Quality Work?
A reliable contractor will ensure that their work meets the highest standards. Ask about their quality control processes, testing phases, and adherence to industry best practices. InStandart follows strict quality assurance protocols, including multiple rounds of testing and customer feedback loops, ensuring that every deliverable meets or exceeds expectations.
9. How Do We Communicate Throughout the Project?
Clear communication prevents misunderstandings. It is important to have a dedicated point of contact that provides updates on progress, resolves issues and ensures consistency. At InStandart, we use structured communication channels, agile methodologies and regular check-ins to keep our clients up to date.
10. What Happens After the Project is Completed?
What happens next when the job is done? Ask about labor and materials warranties, as well as post-project support. Will they offer bug fixes or maintenance assistance? At InStandart, our commitment doesn’t end with project delivery — we provide long-term software maintenance and continuous improvement to keep your technology up to date and running smoothly.
Conclusion
Choosing the right contractor is a critical decision that impacts the success of any project. By asking the right questions, you can ensure that your project is completed efficiently, on time, and on budget. At InStandart, we pride ourselves on our transparency, professionalism, and ability to deliver top-notch solutions. Whether you’re looking for custom software development, team expansion, or IT support, we’re here to help you every step of the way.
For more information on how InStandart can help with your next software development project, contact us today: sales@instandart.com.