Project description
The RecoveryU mobile app UI/UX design project aimed to create a secure and user-friendly platform for outpatient substance use disorder providers and their clients to engage in video therapy sessions. The app was designed to be 100% secure and HIPAA compliant, providing a personalised and convenient experience for users from the comfort of their homes or workplaces.Project summary
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Industry: Healthcare |
Business goals: to develop a design that will contain a range of features |
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Team: 1 Designer |
Expertise: Mobile App design, Graphic design |
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Applied technologies: Photoshop, Figma |
Business Challenge
The primary challenge for RecoveryU was to develop mobile application design that prioritised security, privacy, and usability for both providers and clients. With the sensitive nature of substance use disorder treatment, the project needed to ensure that all communications and data exchange within the app were secure and compliant with HIPAA regulations. Additionally, providing a simple and personalised experience for users while maintaining robust security measures posed a challenge in terms of design and functionality.
Solution
To address the business challenge, the project adopted a comprehensive approach to UI/UX design that focused on security, usability, and personalisation. The design process began with thorough research to understand the unique needs and concerns of both providers and clients in the context of substance use disorder treatment. This informed the development of user personas and journey maps to guide the design process.
UI/UX design prioritised simplicity and personalisation, allowing users to easily schedule appointments, join video sessions, and access resources related to their treatment. Clear visual cues and straightforward navigation were implemented to enhance usability and accessibility for users with varying levels of technological proficiency.
Delivered Results
The RecoveryU mobile app UI/UX design project successfully addressed the business challenge by delivering a secure and user-friendly platform for outpatient substance use disorder treatment.
Key outcomes of the project included:
- Usability: The intuitive interfaces, clear navigation, and personalised experience for both providers and clients contributed to an improved overall user experience, resulting in increased engagement and satisfaction.
- Accessibility: The user-centric design approach ensured that the app was accessible to users with varying levels of technological proficiency, making it easier for clients to engage in video therapy sessions from the convenience of their homes or workplaces.